Sunday 9 October 2016

Assignment 1: How expertise and its relationship with intelligence is viewed in the everyday world.

How expertise and its relationship with intelligence is viewed in the everyday world.


Julia Koffel
University assignment for School of Education
Murdoch University, Perth, Western Australia
julaikoffel@gmail.com



Introduction


    The concept of expertise and its relationship to intelligence has been reviewed by many in the field of education. This paper inspects 2 very different experts; a leadership centre director and a professional drummer, to explore how these concepts are seen in the real-world. Data collected on their personal views was evaluated and the findings show they shared several key ideas to those viewed in the literature. It is essential to understand the nature of expertise and how it develops, in both the academic world and outside of it, because the need to have experts in all domains is constantly growing. Education guidelines often focus on an academic intelligence-based system, but many argue a more multidimensional view, one beyond IQ, offers a deeper depiction of one’s potential for expertise and life success. Additionally, the process of “lifelong learning” (LLL) plays an important role in developing expertise, so understanding this will help to guide future learners into greater success in all fields.

    Work by Tennant & Pogson (2000) differentiates between academic and practical intelligence. They define expertise as “practical intelligence applied to a domain.” It requires domain specific knowledge and skills developed over a lifetime, but is uncorrelated to IQ. Furthermore, they describe wisdom as “a high level, peak form of expertise” and those with crystallised intelligence as having the ability to use prior learned knowledge and experience. This intelligence generally increases with age. They consider having an understanding of knowledge, rather than just the analytical use of knowledge, as an important aspect. Creativity is discussed as complementary to intelligence. Social competence is highlighted. However, their study found researchers in expertise contradictory. Goleman (1995) also claims that academic ability and IQ, both which are unchanged by experience or education, contribute minimally to “factors that determine life success.” Goleman recognizes practical intelligence and emotional intelligence (EI) as distinct from, or as aspect of IQ. He stresses it is EI that determines how well we use our skills, including intellect, and how successfully we process information. He discusses Gardner’s (1983) multiple kinds of intelligence which are crucial for life success e.g. verbal, musical, “personal,” and that a multifaceted view allows a “richer picture” of one’s ability and potential for success.

    Sternberg (1997) believes intelligence is key to LLL, defining intelligence as having the mental abilities necessary for adaptation, selection and shaping of environmental contexts. There is an important distinction between intelligence and intelligent behaviour; behaviour may differ from one context to the next, while the fundamental mental processes remain the same. He describes intelligence as one who has a high degree of external correspondence/internal cohesion of their knowledge. Like Goleman (1995), he explores distinct and alternative concepts relevant to intelligence: analytical, EI, social, creative, practical, musical, etc. While appreciating analytical intelligence as important to some extent, Sternberg argues that success in any job requires creative and practical skills.

    Alexander et al (1992) explores the development of factual knowledge followed by procedural (“know-how”) knowledge, which then eventuates in automation. This development is possible with time, experience and practice; a concept known as “proceduralisation.” They believe these types of knowledge are rarely useful in isolation, but like Tennant & Pogson (2000), they state it is the “know-how” that sets the expert apart. Additionally, they highlight metacognition (an understanding of the nature of tasks and cognitive processes required for successful completion) as a concept that can be improved with instruction.

    Herrington et al (2010) sees authentic learning as necessary for developing the ability to re-contextualize acquired knowledge and skills, believing this ability is required for one to be an expert. They emphasize learning knowledge in real-life contexts, in interacting with environments and in practicing newly acquired skills. They recognize experts as able to share knowledge, but understand no one individual represents all knowledge or expertise; that experience does not equal expertise. Consequently, a single perspective may be correct, but is inadequate. Learners must become aware of differences in opinion and see problems from numerous perspectives in order to enhance their understanding of skills. To achieve this, Herrington et al (2010) believes learners need access to several experts and models of expertise-in-use and need to be able to compare themselves to different levels of expertise.

     During his exploration of LLL, Candy (2000) acknowledges that experts in all fields have a narrow spectrum of specialism with dependence on a complex and growing body of knowledge. While discussing knowledge as something that can be acquired and traded, Candy explores work by Sveiby (1992) that, like Alexander et al (1992) refers to “know-how” as the active process of constructing meaning or managing knowledge. This is done through means such as problem solving and analysis and interpretation of information. Candy found that experts describe themselves as either applying existing knowledge to new problems, as creating new knowledge or as preserving pre-existing knowledge. However, the distinction here between creating and applying knowledge is unclear. Furthermore, he states it is assumed people who have objective knowledge are expected to make considered judgments and act accordingly, but this is a personal matter that takes place in one’s head (thus he is perhaps acknowledging the concept of EI).

    Understanding how people outside the academic world also conceptualise expertise is valuable because the need to have experts in all domains is indispensable and this understanding plays a vital role in preparing for the process of LLL and success in the real world beyond academia.

Methodology


    The aim of this study is to assess the perspectives of 2 very different real-life, everyday experts, to see how these concepts are viewed by those outside of the academic world. Data was collected in the form of brief, informal semi-structured interviews, where the experts were asked the following questions:

1. What in your view qualifies someone as an expert? 
2. How do you think they became an expert?
3. To what extent do you think it is possible to “make” someone an expert? If so, explain how could it be done. If not, explain why it may be difficult or even not possible.
4. Do you think there is a relationship between expertise and intelligence?

    “Chris”* is an experienced and intrinsically motivated professional drummer. His strengths include practical and academic intelligence. He is highly educated, with 5 years of tertiary music education at a well-recognized institution. He credits his own expertise to the many experts he had access to as his teachers and mentors and is now a reputable educator himself. He had the privileged of opportunity and the support required to develop expertise, including the facilitation his first band in childhood, saying this allowed early application of his skills in diverse real-world settings.

    “Doug”* progressed from being a teacher to school principal, then to director of a principal leadership center. He has developed crystallized intelligence through many decades of experience in a leadership role as well as life outside of work, where he is also a civil celebrant. He has what I believe to be “wisdom”. Much of his success is due to strong EI, especially Garder’s interpersonal intelligences: extraordinary leadership, communication, conflict resolution, social analysis, networking skills and the ability to nurture relationships.

Findings / discussion

    Like many authors (Tennant & Pogson (2000); Sternberg (1997); Alexander et al (1992)), both experts believe expertise is a LLL process that is experience-based; a view I believe is representative of the general population. A key concept they agree on is the need to gain exposure to several experts and differing perspectives, a view shared by Herrington et al (2010). Both appreciate this is in the development of their own expertise. They describe Alexander et al’s (1992) concept of metacognition as something that can be improved through this exposure and instruction. Neither expert delves much into Sternberg’s (1997) concept of intelligent behavior, that which differs according to the environmental context, perhaps because of their own limited context and culture in which they live and work. They also fail to acknowledge creativity as a form of intelligence. Much like Candy (2000) explained, neither could describe their own expertise with regards to the distinction between applying and creating knowledge.

    Chris values Tennant & Pogson’s (2000) concept of requiring domain specific knowledge, emphasizing the importance of factual (e.g. theoretical, music history) and procedural (practical skills) knowledge. He believes an expert must be strong in all types. Like Herrington et al’s (2010) ideals, he values the ability to use this knowledge in context, when applied to real-life settings. Comparably, Doug expands on this by saying although extensive knowledge and experience cannot be overstated; it is the understanding of it that differs. He also emphasized the ability to use knowledge, but especially to engage and promote in a way that motivates others’ own inquiry. He says, again similar to Herrington et al (2010), “when people collaborate with experts, they build their skills in a non-threatening way and at the same time experts can intrinsically affirm their own knowledge base.” Similarly, Chris states he has learned considerable expertise from those with not just significant expertise, but an ability to teach. He poses the need to “network” and form relationships. Thus, both appreciated and articulated Tennant & Pogson’s (2000) need for social competence (EI) to succeed, although neither directly acknowledged this as a form of intelligence per se. Additionally, like Herrington et al (2010), Doug stresses the need to be cautious, as just because one is an expert it does not mean they are correct, using the example of 2 experts with diametrically opposing views. Chris emphasized exposure to good quality expertise.

Both Chris and Doug believe experts, like themselves, build an extensive knowledge and understanding over time, then the expertise develops as they have opportunities to test and apply these in real-life contexts. They describe Herrington et al’s (2010) “re-contextualization”, but also Alexander et al’s (1992) “proceduralisation”: Doug saying he refines his learnt approaches with ongoing practice, Chris stressing the requirement of repetition and practice.

Chris believes it is possible to “make” someone an expert with correct instruction and with time and dedication from both learners and teachers. Doug believes one must first have the intellectual or physical capacity to build peak expertise, accepting not everyone can be a champion sportsperson or rocket scientist, but he still acknowledges people can build significant expertise if able to collaborate with others. Chris has a strong belief in needing the correct disposition, in having passion, motivation and crucially, the ability to see meaning and value in the learning. He believes a favorable environment and circumstances enhance these characteristics. Doug believes learners first need to be given the opportunities to test their knowledge and once proven successful, they can then build expertise.
     Like many others, Chris’ idea of intelligence is based solely around IQ. Thus, using the example of truck driving, he finds little relationship between expertise and intelligence. He does not acknowledge aspects of emotional, practical or crystallized intelligence. I believe our western education, with its academic intelligence-based teaching and testing, has influenced his and many others’ limited view of intelligence. I found this surprising as one of his own strengths lies in practical intelligence.

     Doug believes, as a general rule, the most successful people have superior intelligence as it empowers them to build their expertise further. However, he acknowledges one can have exceptional expertise but not be intelligent when measured against the rest of society, when society focuses on an IQ-based intelligence. He understands that, while there is a relationship between expertise and intelligence in an academic sense, expertise is not restricted to academia. He believes intelligence includes one’s “intuitiveness in their life interest” i.e. EI. Doug has strong emotional aptitude and life-experience behind him, thus his views were perhaps more well rounded and comprehensive.

Conclusions


    In the everyday world, there seems to be an appreciation of LLL, of understanding and applying knowledge in an authentic context and also of the need for experts to share their knowledge for others to gain expertise. While social competence was acknowledged, it was only the one with high EI that deemed EI as a crucial aspect of intelligence. However, there seems to be lack of acknowledgement of creativity altogether, despite is being seen as crucial by some authors. The concept of intelligent behavior was overlooked. I believe one’s own limited environmental context restricts the ability to appreciate this concept, which in today’s multicultural society, may put learners from differing contexts at a disadvantage. I believe many have a narrowed view of intelligence, seeing it as IQ-based, due to the limitations of their own education. However, I believe this view is detrimental to those strong in the other types of intelligences, as it may hinder their access to opportunities, preventing them from gaining the adequate education or LLL skills necessary to succeed in developing expertise and in life. Unfortunately, there is still a lack of understanding of how LLL develops over one’s life and the views of many experts in the field of expertise and intelligence differ. Experts themselves do not always appreciate the strengths they have as a form of intelligence, which may not only hinder their own development, but may also limit their ability to guide others into expertise.

    (*names have been changed)


References

Alexander, P.A., Ash, M.J. & Goetz, E.T. (1992). Educational Psychology: A Classroom Perspective (pp. 390 – 411). Toronto: Merill.

Candy, P.C. (2000). Knowledge navigators and lifelong learners: Producing graduates for the information society. Higher Education Research & Development. 19(3) 261 – 277.

Gardner, H. (1983). Frames of Mind: The Theory of Multiple Intelligences. New York: Basic Books.

Goleman, D. (1995) Emotional Intelligence (pp. 33 – 45). New York: Bantam Books.

Herrington, J., Oliver, R. & Reeves, T.C. (2010). A Guide to Authentic e-Learning. Routledge: New York.

Sternberg, R.J. (1997). The concept of intelligence and its role in lifelong learning and success. American Psychologist, 52(10), 1030-1037.

Sveiby, K.E. (1992). The knowledge company: Strategy formulation in knowledge-intensive industries. International Review of Strategic Management Vol. 3. D.E Hussey (Ed.). West Sussex, U.K.: John Wiley & Sons, Ltd.

Tennant, M. & Pogson, P. (2000). Understanding Adult Learners. In Foley, G. (Ed.), Understanding Adult Education and Training (2nd Ed.) (pp. 23 - 33). St. Leonards, N.S.W: Allen & Unwin.


Thursday 29 September 2016

Topic 3 - Potential Exam Question 2.

How would you design a “learning environment” (the term environment being taken in its broadest possible sense) that prepares individuals to be able perform optimally in a particular workplace environment? You may wish to consider some of the following notions: types of knowledge; sociocultural contexts; nature of professional work; issue of transfer. Support your design concept with references to the existing literature.

- culture of learning at uni values personal achievement, goals, rewards, is at odds with learning in the WP, where team achievement, goals, results vital to organisation success.
- need to have L envmt that ‘cluster a combination of subjectspecific skills and knowledge, generic intellectual skills, generic process skills, competencies and personal attributes’
- strong knowledge base does not guarantee job - ‘graduate attributes’ (teamwork, communication, critical thinking, adaptability etc.) perceived to determine success - emphasizing ability to transfer and apply knowledge/skills more important
- students' ability to integrate and demonstrate generic skills linked to development of confidence in application to new contexts (workplace) - consequently increases their employability
- Thus generic skills (teamwork, leadership, ethical standards, etc.) central for effective workplace performance and development of the whole person.
- development closely associated with being given responsibility/decision making in WP = most important factors for effective learning; most important source of employee learning derived from challenges of work itself and interaction with others
- collaborative learning (interactive group work, one-on-one interaction, structured formal, assessable teamwork exercises or group projects) is most effective way to develop generic skills so uni must maximize opportunities to develop and integrate into learning objectives. This incl development of personal/professional skills which occur during uni by living away from home, travelling, voluntary or community work, participating in clubs.

Concept of transfer
- generic skills learned in uni context, provided students made aware of importance and given opportunities to practice in authentic setting – then transfer of these between contexts occurs when facilitative teaching of ‘metaskills’ of transfer occurs - (eg “learning how to learn from experience”, awareness of context, capacity to move between views, critical selfreflection)
- Transfer requires: situated learning + multiple authentic activities, full range learning resources, generic nature and higher-order skills made explicit, supportive climate (peers, supervisors), community of discourse, ensuring LLL skills/disposition.

Competent teamwork teaching
- wellstructured processes for teaching how to work collaboratively = single most important factor in ensuring development generic skills - supported by comprehensive staff development opportunities and teaching resources.
- teacher should make connections between various parts of curriculum more explicit, makes stronger links between what students learn in class and its practical application (eg by using authentic examples).

Credited work placement
- greater emphasis on practical, work placement learning/‘employer defined projects’ offer valuable preparation for kinds of problems employees encounter, opportunity to reinforce and identify relevance of knowledge plus apply theory and personal/generic skills learned in classroom in work context, valuable networking, ID and develop attributes required in WP, awareness of WP cultures, nature of work, career plans and strategies.
- allows valuable feedback from industry, allows student ‘systematic reflection’: to deliberately reflect critically on/analyse learning experiences at uni and in broader social context - with both academic and WP supervisors, strategies for improvement = model of good practice, supports principles of LLL, situated or transformative learning. (Eg structured debriefing and reflection sessions at university, monitoring quality of outcomes)

Work placement quality
- linked to provision and mutual support of both academic and workplace supervisors, maximizes opportunities/facilities/attitudes for development and transfer of skills.
- ensure adequate interaction with a mentor during placement, group/teamwork activities, active participation in WP meetings and decisions.
- staff liaison between uni and industry, to ensure supervisors provide ‘meaningful work’ and ensure collaborative learning opportunities structured into learning objectives and supervision process, and must negotiate formal assessment by uni of learning outcomes - because practicum offers opportunity to apply knowledge, test theory, modify understanding, require assessment methods such as journals, analytical papers, oral exams which allow for exploration and insight (cf knowledge-based).
- ensure as graduates become aware of WP expectations, do not ‘become demoralised’ – ensure employers set realistic expectations, are clear in own minds about expectations
- need student responsibility for managing placement as part of their professional development - staff encourage students to seek out and negotiate opportunities for skills development, to formalize feedback from industry supervisor. Academics need to make clear to WP supervisors the need to provide such opportunities.

- benefits of ensuring employer/industry involvement in all aspects (curriculum development and delivery; reviews, teaching and assessment) allows ‘realworld’ multidimensional problem-setting, involving ethics and knowledge. - emphasis not just on student’s needs but also organization's and the client's needs.

- questions major justification for teaching theory in education setting being transferability/generalizability; education should discuss how theory relates to practice so relevant theory assembled, also alerts students to implications -
but believes learning environment should be more integrated, with nature/importance of transfer recognized and supported.
- must discourage only surface approach to learning, so rather than pursue grades and seek rewards, pursue learning goals and learning for own sake.
- WP performance typically involves holistic integration of several forms of knowledge with reliance of tacit knowledge (incl how formal/explicit knowledge is used) rather than analytical knowledge favoured in education – requires knowledge acquired through experience, working in context.
- Situational based learning (PBL, authentic learning) helps liberate codified academic knowledge so it is ready for transfer = “learning process involved when person learns to use previously acquired knowledge/skills/competence/expertise in a new situation”.
- PBLs bridge the cultural gap between education and WP – should have broad scope of cases to orientate students towards significance of wider range of theory, theory embedded in practice, ensures cover scope of academic content
- knowledge maps taught in practice setting in real-time useful for hidden aspects of practice.
- importance of reflective practitioner model with seminars whose prime purpose is to link theory with reflections on personal WP experience, skills workshops, simulations, work experience – reflection/evaluation so practice can be justified and remains under critical control.

- role of generic skills in developing effective, adaptable graduates fit for a changing workplace is responsibility of education
- development highly context-dependent, influenced by experience, shaped by the discipline within which skills are conceptualized and taught
- Learning/teaching environment enhance skill development through active learning, teaching for understanding, feedback, teacher–student and student–student interaction
- curriculum must provide opportunities to practice generic skills in range of contexts. Curricular design must include explicit and integrated generic skills learning objectives against which can monitor students progress.
- Assessment and feedback = valuable reinforcements of importance of generic skills to both learner and teacher, encourages students to self-evaluate and take responsibility for their own development.
- The continual need for students to modify their practice in response to changes in environment and requirements of their roles will help them develop ability to transfer.
-in ever-changing workplace must be competent in skills that support LLL - only then will one be able to adapt to changes in knowledge, update their practice in line with changing evidence, continue to contribute effectively to society.

What is the relationship (if any) between the generic skills referred to in Crebert et al’s study, and the capacities considered by Candy that graduates need to develop in order to work in knowledge-intensive organisations?

- Need for grads to be LLLs, scholarship of integration so can incorporate new knowledge into real-world setting.
- in knowledge economy, WPs features = non-standardization, creativity, high dependence on individuals, complex prob solving.
-responsibility of uni to provides framework for development of attributes expected of graduate.
- teaching how rather than what
- teaching must stimulate active not passive learning and encourage students to be creative critical thinkers.

- Capacities that graduates need to develop in order to work in knowledge-intensive organisations:
à LL personal/professional development
à independent disciplined inquiry
à apply what they know to the solution of non-recurrent problems and betterment of society
à bring to bear insights and methods
à explain what they know

- differentiates knowledge as something that can be acquired, preserved cf “know-how” involving prob solving, info processing, how knowledge used
- distinction between creating and applying knowledge blurred – may apply existing knowledge to current problem by re-interpreting and analyzing previous experience.




References


Candy, P. (2000) Knowledge Navigators and Lifelong Learners: Producing graduates for the information society, Higher Education Research & Development, 19(3), 261-277, DOI: 10.1080/758484346


Crebert, G., Bates, M., Bell, B., Patrick, C.-J., & Cragnolini, V. (2004). Developing generic skills at university, during work placement and in employment: Graduates' perceptions. Higher Education Research & Development, 23(2), 147-165.

Eraut, M. (2004). Transfer of knowledge between education and workplace settings (Chapter 12, pp. 201-221). In H. Rainbird, A. Fuller & A. Munro (Eds.). Workplace learning in context. London: Routledge.

Murdoch-Eaton, D. & Whittle, S. (2012). Generic skills in medical education: developing the tools for successful lifelong learning, Medical Education, 46(1), 120-128, DOI: 10.1111/j.1365-2923.2011.04065.x